Terms of service

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The Awada website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

We reserve the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.


If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.

We have made every effort to display as accurately as possible the colours of our products that appear on our company site. However, colour vary from camera to camera as well as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. Once your order has been processed (fulfilled) you will receive shipping information, which will include your tracking details.

Cancellation of Order

You may cancel your order for a full refund within 2 hours of ordering, by emailing hello@awada.co.uk with Cancel and your order number in the subject.


We try to ensure that all details, description and prices that appear on our website are accurate, however errors may occur. If we discover an error in pricing we will notify you immediately by either correcting the price or cancelling your order.

We reserve the right to correct any errors, inaccuracies and to change or update information at any time without prior notice, either in increase or decrease of goods, or remove or vary service, therefore payment of goods will not be reimbursed if order has been placed after price change. We reserve the right to refuse to fulfil any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Additional Charges

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

However, by selecting your country on the top right hand corner you can now have a clear idea of what duties you may have to pay and you can now pay duties at checkout or when your parcel reaches its destination.

If you are not around to take delivery of your parcel, a delivery card will be left for you to arrange redelivery/collection.

Shipping and Returns postage are not refundable.

Please note that the website charges in GBP (Pounds). Please note that any currency conversions on the site are only estimates and charges will still be made in GBP.